Terms & Conditions – GenZWardrobe

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Welcome to GenZWardrobe. By accessing or using our website (genzwardrobe.org) and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to abide by these Terms & Conditions, our Privacy Policy, and any additional guidelines posted on the platform.

2. Eligibility

You must be at least 18 years old to use our services or register as a vendor/customer. If you are under 18, parental supervision is required.

3. Account Registration

You must provide accurate, complete information while creating an account.

You are responsible for maintaining the confidentiality of your login details.

Any activity under your account will be considered your responsibility.

4. Use of the Platform

You agree not to:

Use the platform for unlawful, fraudulent, or harmful activities.

Upload false, misleading, or unauthorized content.

Attempt to disrupt website operations, security features, or data integrity.

5. Vendor Responsibilities

Vendors must:

List only genuine, legal, and accurately described products.

Ensure product quality, proper packaging, and timely delivery.

Follow all applicable laws, including pricing, taxation, and product safety regulations.

Handle returns, refunds, and customer complaints as per our policies.

GenZWardrobe reserves the right to remove any product or suspend vendor accounts violating our rules.

6. Product Information

We strive to ensure accurate product details; however, images, specifications, and descriptions may vary. GenZWardrobe is not liable for discrepancies provided directly by vendors.

7. Pricing & Payments

Prices are determined by vendors and may change without prior notice.

Payment methods are processed through secure third-party gateways.

GenZWardrobe is not responsible for payment failures caused by banks or gateways.

8. Orders, Shipping & Delivery

Order acceptance is subject to product availability.

Delivery timelines are estimates and may vary due to external factors.

GenZWardrobe is not liable for delays caused by courier partners or vendors.

9. Returns & Refunds

Our return/refund policy applies based on product category and vendor rules.
Items must be returned in original condition. Refund timelines depend on the payment provider.

10. Intellectual Property

All content on the website—including logos, graphics, text, and design—is the property of GenZWardrobe or its licensors.
Unauthorized use, copying, or distribution is strictly prohibited.

11. Limitation of Liability

GenZWardrobe is not responsible for:

Losses arising from product misuse, vendor actions, or third-party services.

Indirect, incidental, or consequential damages.

Errors, outages, or interruptions in website availability.

12. Termination

We may suspend or terminate accounts that violate our terms, misuse the platform, or engage in fraudulent activity—without prior notice.

13. Changes to Terms

GenZWardrobe may update these Terms & Conditions at any time. Continued use of the platform after updates implies acceptance of the revised terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in Kolkata, West Bengal.

15. Contact Us

For queries or support:
📧 support@genzwardrobe.org
🌐 genzwardrobe.org